Screen Problems Pocket PC

Troubleshooting and Maintenance

This chapter gives solutions to common Pocket PC problems you may encounter. It also provides guidelines on taking care of your Pocket PC. NOTE:
If you encounter a problem you cannot solve, contact your dealer for assistance.

|| Getting Started || Setting Up Your Pocket PC for Use || Turning Your Pocket PC On and Off || Installing Microsoft ActiveSync || Expanding Your Pocket PC || Using the Stylus || Using the Navigation Stick || Today Screen || Navigation Bar and Command Bar || Running Programs || Pop-up Menus || Notifications || Entering Information || Managing Memory || Customizing Your Pocket PC || Finding and Organizing Information || Backing Up Data || Adding or Removing Programs || Calendar: Scheduling Appointments and Meetings || Contacts: Tracking Friends and Colleagues || Tasks: Keeping a To Do List || Capturing Thoughts and Ideas || Messaging: Sending and Receiving E-mail Messages || Microsoft ActiveSync || Pocket Word || Pocket Excel || MSN Messenger || Windows Media Player for Pocket PC || Additional Programs || Connection Settings || Transferring Items Using Infrared || Using Microsoft Pocket Internet Explorer || Resetting Your Pocket PC || Restoring Factory Default State || Power Problems || Memory Problems || Screen Problems || Connection Problems || Taking Care of Your Pocket PC || Regulations Statements || Safety Precautions ||

Screen Problems

Screen Problems

Screen is off
If the screen does not respond even after you press the power button, try the following in order until the problem is solved:

Connect the AC adapter to your Pocket PC and to external AC power.

Reset your Pocket PC

Screen responds slowly
Make sure that your Pocket PC is not running out of battery power or running many active programs. If the problem still exists, reset your Pocket PC

Screen freezes
Reset your Pocket PC

Screen is hard to read

Make sure that the backlight of the display is on.

Move to a location with enough light.

If you’re having a hard time reading a document on the screen, try adjusting the zoom percentage or text size.

- In Notes, tap Tools and select a zoom percentage.
- In Pocket Word and Pocket Excel, tap View Zoom and select a zoom percentage.
- In Pocket Internet Explorer, tap View Text Size and select a size.
- In Calendar, Contacts and Tasks, tap Tools Options and select User large font.

Inaccurate response to stylus taps
Realign the touch screen. Tap Settings System tab Align Screen icon. If you cannot correctly tap your selection, turn off the Pocket PC. Press in the scroll dial and, while keeping it pressed, press the power button to turn on the Pocket PC. You can then start to align the touch

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	Screen Problems
	Screen is off If the screen does not respond even after you press the power button, try the following in order until the problem is solved: Connect the AC adapter to your Pocket PC and to external AC power. Reset your Pocket PC Screen responds slowly Make sure that your Pocket PC is not running out of battery power or running many active programs. If the problem still exists, reset your Pocket PC Screen freezes Reset your Pocket PC Screen is hard to read Make sure that the backlight of the display is on. Move to a location with enough light. If you’re having a hard time reading a document on the screen, try adjusting the zoom percentage or text size. - In Notes, tap Tools and select a zoom percentage. - In Pocket Word and Pocket Excel, tap View Zoom and select a zoom percentage. - In Pocket Internet Explorer, tap View Text Size and select a size. - In Calendar, Contacts and Tasks, tap Tools Options and select User large font. Inaccurate response to stylus taps Realign the touch screen. Tap Settings System tab Align Screen icon. If you cannot correctly tap your selection, turn off the Pocket PC. Press in the scroll dial and, while keeping it pressed, press the power button to turn on the Pocket PC. You can then start to align the touch